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Shipping & Returns

Shipping & Returns

Returns Policy

Full refund will be given for any faulty product once it has been returned. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item). Please contact the store if you need to return a purchase so that we can organise a shipping label. 
Change of mind purchases are eligible for a store credit once returned, if returned in an unused, as new condition with original packaging intact. 
Products that have been fitted to a vehicle or used in any form are not eligible for returns unless deemed defective. 
Please ensure all returns are shipped with a tracking number. 
Note: Some custom made to order products are not eligible for return unless deemed defective (eg Intercoolers, exhausts, intakes). 
Damage deemed to be caused by incorrect install procedures are not eligible for return. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


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